Our sales process was chaotic before working with morentivaro. Now everything flows smoothly and our team actually enjoys using the system. The implementation took about six weeks, which felt reasonable given how much customisation we needed for our manufacturing business.
What Our Clients Say
Real businesses sharing their experience with CRM implementation. These aren't polished marketing quotes—just honest feedback from people who've been through the process.
47 Client Reviews
4.8 Average Rating
89% Would Recommend
I appreciated that they didn't oversell. They were upfront about what would work for us and what wouldn't. The system handles our property enquiries much better now, and we can actually track where leads come from. Worth the investment for a small agency like ours.
We had customer data scattered across spreadsheets, emails, and people's heads. Getting it all into one system seemed impossible. morentivaro walked us through it step by step. The first month was bumpy, not going to lie, but now we wonder how we ever managed before.
From Spreadsheet Chaos to Streamlined Operations
Helena Viklund Precision Components Manufacturing
Before February 2025, our customer management was basically non-existent. Sales reps kept their own notes, quotes lived in various folders, and follow-ups happened when someone remembered. Not ideal for a business doing several million in annual revenue.
I'll be honest—I was sceptical about CRM systems. Tried one five years ago that nobody used. But morentivaro took time to understand our actual workflow rather than forcing us into a template. They mapped out how our sales process really worked, not how it should work in theory.
The implementation wasn't without hiccups. Training took longer than expected because some team members resisted change. But morentivaro stuck with us through the adjustment period. Six months in, our quote turnaround time has improved noticeably and we're not losing track of enquiries anymore.
What surprised me most was how much time we were wasting on admin work that the system now handles automatically. Our sales team can focus on actually talking to customers.
Common Improvements Our Clients Experience
Results vary depending on the business, but here's what we typically see after implementation. These are averages across our client base, not guarantees for every situation.
3-5 hrs
Average weekly time saved on administrative tasks per team member
40%
Reduction in missed follow-ups and lost enquiries
2-3 mths
Typical adjustment period before teams feel comfortable with new system
The best part? Our team actually uses it. Previous systems gathered dust because they were too complicated. morentivaro built something that fits how we work, not the other way around.
Property Management That Actually Makes Sense
Dimitri Stavros Coastal Realty Group
Real estate moves fast. We needed a system that could keep up without requiring a degree in software engineering. morentivaro delivered exactly that—nothing fancy, just solid functionality that works when you need it.
The integration with our existing email and calendar systems was crucial. Our agents aren't chained to desks, so mobile access mattered. Everything syncs properly and updates in real time, which sounds basic but you'd be surprised how many systems get this wrong.
Setup happened in January 2025, and we were fully operational by early March. Could it have been faster? Maybe. But I'd rather they took time to get it right than rush through and leave us with a mess to clean up later.
They didn't try to sell us features we didn't need. That alone set them apart from other providers we spoke with.