Cookie Policy
Last Updated: January 2025We use cookies and similar tracking technologies on morentivaro.com to improve how our site works and to understand how visitors interact with our services. This policy explains what these technologies are, why we use them, and how you can manage your preferences.
By continuing to use our website, you acknowledge that you understand how we use these technologies. You can always change your browser settings if you prefer not to accept certain types of tracking.
What Are Cookies?
Cookies are small text files that get stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.
Think of them as little notes that help our website recognize you when you come back. Some cookies disappear when you close your browser (we call these session cookies), while others stick around for longer periods (persistent cookies).
We also use similar technologies like web beacons, pixel tags, and local storage. These work alongside cookies to help us understand how people use our site and improve the experience we provide.
Types of Cookies We Use
Essential Cookies
These are the cookies that make our website actually work. Without them, you wouldn't be able to navigate the site properly or use basic features. They handle things like keeping you logged in, remembering what's in your enquiry basket, and ensuring secure connections. We don't ask for permission to use these because they're necessary for the site to function.
Functional Cookies
These cookies remember your preferences and choices to make your experience more personalized. They might remember your name when you return, keep track of your preferred language settings, or recall which region you're browsing from. They help us provide a more tailored experience based on your past interactions with our site.
Analytical Cookies
We use these to understand how visitors move around our site and which pages are most popular. This information helps us improve the site structure and content. For example, if we notice people struggling to find our contact information, we know we need to make it more visible. All the data we collect is aggregated and anonymous.
Marketing Cookies
These cookies track your browsing habits to help us show you relevant information about our CRM setup services. They might remember that you looked at our testimonials page or spent time reading about specific features. This helps us understand which aspects of our service interest you most, so we can provide more relevant content.
How We Use These Technologies
When you visit morentivaro.com, we're trying to create a smooth experience while also learning what works and what doesn't. Cookies help us do both.
- Keeping you logged into your account as you move between pages
- Remembering information you've entered into forms so you don't have to type it again
- Understanding which pages people visit most often and how long they stay
- Tracking which marketing channels bring visitors to our site
- Recognizing returning visitors and personalizing their experience
- Testing different versions of pages to see which ones work better
- Preventing fraud and maintaining security across the site
- Analyzing user behavior to improve our service offerings
We're based in Taylors Beach, NSW, and most of our clients are Australian businesses looking to get their CRM systems properly set up. The data we collect helps us understand what local businesses need and how we can serve them better.
Third-Party Cookies
Sometimes cookies come from other companies, not directly from us. This happens when we use external services to help run the site or analyze how it's performing.
For instance, if we embed a video or use an analytics service, those providers might set their own cookies. We only work with reputable third parties, and we make sure they handle data responsibly. But they have their own privacy policies that govern how they use the information they collect.
You should know that we don't have direct control over these third-party cookies. If you want to know more about how these companies use cookies, you'll need to check their individual privacy policies.
Managing Your Cookie Preferences
You're in control of which cookies you accept. Most browsers let you refuse cookies altogether or delete cookies that have already been set. The process varies depending on which browser you use, but here's where to find the settings for the most common ones:
Just keep in mind that if you block all cookies, some parts of our website might not work properly. Essential cookies are necessary for basic functionality, so disabling them could prevent you from using certain features or even accessing parts of the site.
Cookie Lifespan and Data Retention
How Long Cookies Last
Session cookies exist only while your browser is open. Once you close the browser, they're automatically deleted. These are the ones that help you navigate between pages without losing your place or having to re-enter information constantly.
Persistent cookies stick around for a set period after you close your browser. This might be a few days, weeks, or even years, depending on what they're used for. A cookie that remembers your login preference might last several months, while one that tracks a marketing campaign might only last a few weeks.
We regularly review the cookies we use and how long they last to make sure we're only keeping data as long as we genuinely need it.
Different types of cookies have different retention periods. Essential cookies might last for the duration of your session, while preference cookies could remain for several months. Analytics cookies typically last between 30 days and two years, depending on what we're measuring.
Your Privacy Rights
You have the right to know what data we're collecting and why we're collecting it. You can request access to any personal information we hold about you, and you can ask us to delete it if you no longer want us to have it.
If you're not happy with how we're using cookies or handling your data, you can lodge a complaint with the relevant privacy authority in Australia. We take privacy concerns seriously and will work with you to address any issues.
Remember, you can withdraw your consent for non-essential cookies at any time by adjusting your browser settings. This won't affect the legality of any processing we did before you withdrew consent.
Updates to This Policy
Technology changes, regulations evolve, and our business practices develop over time. When any of these things happen, we might need to update this cookie policy to reflect those changes.
We'll always post the most current version here on our website, and we'll update the "Last Updated" date at the top of the page. If we make significant changes to how we use cookies or what data we collect, we'll try to notify you through a prominent notice on our site or via email if we have your contact details.
It's worth checking back here occasionally to see if anything has changed, especially if you have specific concerns about how cookies are being used.
Questions About Cookies?
If you want to know more about how we use cookies or have questions about this policy, we're here to help. Technology can be confusing, and privacy matters are important, so don't hesitate to reach out.